Shipping Policy
we strive to provide our customers with a seamless and efficient shipping experience. We understand the importance of receiving your order in a timely manner, and we are committed to delivering your products as quickly as possible.
Processing Time
Once you place an order with us, our team works diligently to process and prepare your items for shipment. Our standard processing time is 1-2 business days. Please note that during peak seasons or promotional periods, processing times may be slightly longer.
Shipping Methods
We offer a variety of shipping methods to cater to your specific needs. The available options will be displayed at checkout, and you can choose the one that best suits your requirements. Our shipping partners include reputable carriers such as FedEx, UPS, and USPS.
Shipping Time
The shipping time will depend on the shipping method you select and your location. Generally, our customers can expect to receive their orders within 3-7 business days. However, please note that unforeseen circumstances such as weather conditions or customs delays may affect the delivery timeframe.
Shipping Costs
Shipping costs are calculated based on the weight and dimensions of your order, as well as the destination. The exact shipping cost will be displayed at checkout before you finalize your purchase. We strive to offer competitive shipping rates to ensure that you receive the best value for your money.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. This tracking number will allow you to monitor the progress of your shipment and estimate the expected delivery date. You can easily track your order by visiting the carrier's website and entering the provided tracking number.
International Shipping
We currently offer international shipping to select countries. If you are located outside of the United States, please ensure that your country is eligible for international shipping during the checkout process. Please note that international shipments may be subject to customs duties, taxes, and fees imposed by the destination country. These additional charges are the responsibility of the customer.
Shipping Policy Updates
From time to time, we may update our shipping policy to improve our services or comply with regulatory requirements. Any changes to our shipping policy will be clearly communicated on our website. We recommend reviewing our shipping policy periodically to stay informed about any updates.
If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team at management@lovatan.com. We are here to assist you and ensure that your shopping experience with BAKLAVA BOX is exceptional.